Reader’s End Support

Welcome to Reader’s End support. If you have a problem or question,
we’re here to help.

We are pleased to offer international delivery to most countries.

We are pleased to offer free worldwide delivery on all orders over $50, regardless of size, value or destination .

When orders are less than $50, worldwide delivery cost is $14 per book.

Below is a summary of delivery estimates for our orders. You will be quoted a specific delivery estimate at the time of checkout based on your selected destination country and the shipping methods available for the items in your shopping cart.

Destination Delivery Estimate

Canada 5-20 business days
North America 6-13 business days
South America 6-14 business days
Europe 6-13 business days
Asia & Australia 6-14 business days
South Asia 7-14 business days

Africa and Middle East 6-13 business days

Currently we are accepting Credit Cards, PayPal and Bank Transfer

We will have been working on your order and you should have received emails with regular updates.

Your order confirmation email contains a link which shows you the progress of your order.

Alternatively if you have an account, you can view your order history.

Sure, you can cancel your order within 30 days of receiving it by completing our online cancellation form. Once you’ve cancelled the order, you must send the parcel back to us within 14 days. Once we get it, you’ll be refunded the price of the item(s) within 14 days. You’ll be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty.  It is your responsibility to ensure safe return of the item(s) to us. If you return a high-value item, we recommend you use a recorded delivery service. We’ll refund the same means of payment as you used to make your purchase.

How can I contact you?

The best way to contact us is by filling in the online contact form. The form is designed to help you specify the problem or the query and then direct it to the member of staff best suited to deal with it. We are always keen to hear from you and help with any queries or problems. We endeavour to answer all queries within 24 hours.

We are also very happy to receive your feedback and suggestions. All emails are personally read and replied to by our Customer Service staff. Please send your emails to email@readersend.com

If you would like to cancel an order placed on Readersend, please sign in to your account and visit the ‘Orders’ page. If your order has not yet been despatched, you can request a cancellation.

Alternatively, please call our Customer Support Team for assistance.

1. Use the website navigation at the top of the page or use the search box at the top right of the page to locate items you are looking for.

2. Once you find an item, click the Add to Cart button.

3. You can review your items by clicking on the Readersend Cart button at the top right of the screen. To remove any items in your bag, simply click the Remove button, or Update Quantity button to change the number of an item.

4. When you are ready to make a purchase, click the Checkout button and follow the steps to complete your transaction.

We have taken all possible steps to secure your credit card details by using high grade Secure Socket Layer (SSL) for all transactions involving information passed between your computer and our server. SSL encrypts the data so that no-one will be able to access the data in its original format.

If you need any additional information about our Security and Privacy policies, please contact our Customer Support team on email@readersend.com and one of our Customer Service agents will be happy to advise you.

If you don’t already have an account, create one here.

Select the books you want to buy and add them to your cart.

Click on the “Checkout” button and choose “Purchase Order” for the payment type. Complete your order.

Email us your purchase order

Email: email@readersend.com

Include PO number, billing and shipping address, and contact info for your accounts payable dept.

Once we have received your order, you will receive an email confirming your order. Please note this does not guarantee the book is available.

Reader’s End offers Free worldwide delivery on ALL orders.

All orders are sent via Postal Service air mail and via Couriers.

We will always try to send your order in as few packages as possible. However sometimes we have to send your items separately.

Delivery Times

The expected delivery time for each item is clearly listed on each product page and in checkout.

Postal services vary around the world and delivery speed depends on the delivery country and the item you are ordering.

As a guide most items will be delivered in the following times:

Canada 5-20 business days

North America 6-13 business days

South America 6-14 business days

Europe 6-13 business days

Asia & Australia 6-14 business days

South Asia 7-14 business days

Africa and Middle East 6-13 business days

Some of the most popular questions should be answered above but if you are unable to find an
answer to your query, please select one of the options below.

Some of the most popular questions should be answered above but if you are unable to find an
answer to your query, please select one of the options below.

Reader’s End

Welcome to Reader’s End, one of the world’s leading specialist online bookstores. We’re proud to offer more than 100000 titles at low prices — all with free delivery worldwide to over 100 countries. Whatever your interest or passion, you’ll find something interesting in our bookshop full of delights. It is our mission to empower booklovers to read more – because we believe reading makes the world a better place.

Over 100000 titles to choose from

Our catalogue has endless choices, and it’s always growing. You’ll find every type of Book imaginable, from yesterday’s classics to today’s
bestsellers, as well as our expertly curated collection of books. Discover recommendations for books we think you’ll love—the perfect read is
right here waiting for you.

Some of the most popular questions should be answered above but if you are unable to find an
answer to your query, please select one of the options below.