The Disciplinary Interview

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This book will ensure you adopt the correct procedures, conduct productive interviews and manage the outcome with confidence. The Disciplinary Interview offers step-by-step guidance on the whole process, including:

    _ Understanding the legal implications.
    _ Presenting the management case.
    _ Probing the employee’s case.
    _ Diffusing conflict through skilfullistening and questioning.
    _ Distinguishing between conduct and competence.

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Bibliographic information

Title
The Disciplinary Interview
Author
Edition
1st ed.
Publisher
ISBN
8173713101
Length
96p.,
Subjects